Privacy Police

Last modified: July 8, 2023

At STILLWATERS, we value your privacy and want to ensure that you understand how we collect, use, and protect your information. This privacy policy outlines the key points you need to know about our data practices:

How We Collect Information

We collect and use the information you provide on our website, including your email address, comments, messages, and other details you choose to enter.

If you post personal information of another person on our website, you must have their consent for disclosure and processing of their data.

When you make a purchase on our website, we collect payment and delivery information, as well as details of your purchase.

We also collect technical information when you use our website, such as your device type and IP address. This helps us improve our services and ensure website security.

We use cookies to store and retrieve your login status, personality test results, and website settings. Some cookies are account-specific. You can learn more about cookies in the following section.

Our website uses cookies to provide essential functionality, such as viewing your test results and logging in. By using our website, you consent to the use of cookies as described in this policy.

We use persistent cookies that remain stored on your device until deleted or until they expire.

Cookies help us recognize you when you visit our website and remember your preferences.

We use Google Analytics and Hotjar to analyze website usage. These third-party services may use cookies to collect technical data about your behavior and device. You can opt out of tracking by Hotjar and Google Analytics.

Most browsers allow you to reject or block cookies, but this may impact the usability of our website.

Whether Information Must Be Provided and Why

We require certain contact information from you to provide our services and communicate with you. We will inform you if providing information is mandatory.

Failure to provide required information may limit certain features or services we can offer.

How We Use the Information We Collect

We use the information we collect to provide you with personalized services and relevant content. We may use your information to:

Send you test results and account-related messages

Ensure the security of your account

Process payments and provide order details

Provide content and services relevant to you

Improve our website and develop new features

Conduct research on personality traits

Keep our website secure and prevent fraud

Respond to your questions or complaints

We have a legitimate interest in using your information to provide and improve our services. We may also use your information with your consent for newsletters and research involving special category data.

Information Sharing and Transfers

We may share your information with certain third-party providers to deliver our services and improve website functionality. These providers include MailChimp, Postmark, Microsoft, Stripe, Xendit, PayPal, Pusher, Google, HelpScout, Slack, and Asana.

Some of these providers are located outside the UK and the European Economic Area (EEA), which may have different data protection laws. We ensure appropriate safeguards are in place for transfers outside the EEA.

We only share necessary information, and access to your personal data is limited and monitored.

Your public profile and content posted on our website may be visible to other users. We cannot control how others may use or misuse this information.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. This includes payment and order data for 10 years, activity logs for 1 year, and account details indefinitely.

Content you submit to our website, such as comments or forum posts, is retained indefinitely.

We anonymize or remove data when it is no longer needed for legal or regulatory obligations or other purposes described in this policy.

Handling Children's Information

Our website is intended for users over the age at which they can provide consent to data processing. Users under 13 years of age are not permitted to use our website.

If you are a parent and discover that your child is using our website without your consent, please contact us.

Your Rights

Under the GDPR, you have rights regarding the processing of your personal information. These rights include:

Access to your personal information
Correction of any mistakes in your information
Erasure of personal information in certain situations
Receipt of your personal information in a machine-readable format
Objecting to direct marketing
Objecting to automated decision-making
Restricting processing in certain circumstances
Withdrawing consent
Lodging a complaint with a supervisory authority

To exercise these rights, please email us from the address associated with your account or unsubscribe from newsletters using the provided link.

Security Measures

We take reasonable technical and organizational measures to protect your information. This includes secure servers, encryption, and anonymization or pseudonymization of personal data.

While we strive to protect data transmission over the internet, no method is 100% secure. Please be cautious when sharing sensitive information.

If you have any questions or concerns regarding our privacy practices, please get in touch with us via email at legal@stillwaters.id.

Additional Information

You are responsible for keeping your password and login details confidential.

Links to other websites may be available on our site, and we are not responsible for their privacy policies.

We may update this privacy policy from time to time. Please check this page periodically for any changes.

For a comprehensive privacy report tailored to the company STILLWATERS using the domains testwhoiam.com and testwhoami.com, please contact us at legal@stillwaters.id